Dazzling Driftwood guarantees your absolute 100% satisfaction. You may return any item within 10 days of the purchase date for an exchange or complete refund of the amount you paid for the product. Any returns authorized after 10 days are at our discretion and the return will only be eligible for in-store credit.

           Processing time may vary depending on daily return volume however your return will typically be processed within one to three business days of being received.

Dazzling Driftwood will provide a pre-paid return label for a return when:

  • The item is defective.

  • The item is received damaged.

  • The incorrect item was shipped.

Fees paid for shipping (excluding Inteernatina shipping fees) are eligible for credit or refund when:

  • The item is defective.

  • The item is received damaged.

  • The item was not delivered on-time for guaranteed shipping methods. (Unless, the courier deems the service failure was due to something beyond their control; including weather.)

Product exchange for a non-defective or undamaged return:

  • The customer is responsible for the outbound shipping fee for new products.

For International customers, our standard product return instructions apply with the exception of the following:

  • Duty, taxes or brokerage fees collected at time of delivery are not eligible for refund or credit. 

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